Troubleshoot installing Office – Common issues
I am an IT professional, and am trying to fix an Office Professional installation on a user’s computer. This user had gotten /21771.txt malware on her computer, so I wiped her computer, reformatted the hard drive and reinstalled Windows 10 from a Dell downloxd drive.
I installed Officeand it was working okay. A few days after I deployed the PC, the user called to say that Word wouldn’t open her documents. When I logged on her computer to take a look, sure enough Word was throwing an error about a. Check registry for any leftover Office settings.
This last time, it installed, I opened Excel. Excel opened, and I successfully activated the Office install with the product key. I tried to open a document, and Excel crashed. I ran set up again. If I 201 to open PowerPoint, I get this error: The operating system is not presently configured to run this application.
I mean. If I try to open Word, I get this error: The code execution cannot proceed because. DLL was not found. Reinstalling the больше на странице my fix this problem. My customer has been unable to work on workkng computer all day. It looks like Windows 10 installed its big update between the time I deployed the computer and the time office stopped working. Was this reply helpful? Yes No. Sorry this didn’t help. Thanks for your feedback.
Choose where you want to search below Search Search the Community. City ManagerTangent. I have tried all the things Google and I can find to fix this. If I try нажмите для деталей open Publisher, nothing happens. Access, The operating system is not presently configured to run this application. Outlook, nothing happens OneNote, The operating system is not presently configured to run this application. This thread is locked.
You can follow the question or vote as helpful, but you cannot reply to this winvows. I have the same question Report abuse. Details required :. Cancel Submit. Other things I did: uninstall Adobe Reader and reinstall, since someone on the forums had said that had fixed this for them. Other information that might be relevant: It looks like Windows 10 microsoft office 2016 not working after windows 10 update free download its big update between the time I deployed the computer and the time office stopped working.
How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Rohn MVP. How did you do the uninstall? Microsoft office 2016 not working after windows 10 update free download you use the “Fix it” script? Uninstall from control panel leaves some files and registry entries to microsoft office 2016 not working after windows 10 update free download the configuration.
In reply to Rohn’s post on November 1, I windpws use the Fixit. I tried everything that I could find via a Google Search. That’s why I needed to create a new thread, so there could be new answers. Thanks for replying. In reply to City ManagerTangent’s post on November 1, Sorry, usually an mastercam 2018 training videos free after using the “fix it” is enough to fix any Office problem I’ve encountered.
I found one other suggestion. This is a real shot in the dark. Start TaskManager using Run As admin. If you find “RunTimeBroker. See if that fixes the problem. This error has been around for a while, here are a couple of “reasonable” suggestions I’ve seen for it: 1 this error is being caused by “left over” files from older versions of Office that had been on the computer.
Another suggestion is a bad interaction with 3rd party anti-malware programs. If you are running anything other microsoft office 2016 not working after windows 10 update free download Windows Defender, try temporarily turning it off.
Finally, try restaring miccrosoft computer in Safe Mode to see if there is a bad interaction with some other program running in the background in Windows.
When you acter to open an Office or Office application, such as Outlook, Word, Excel, PowerPoint, OneNote or Access, one of the following errors may be displayed, depending on the installation type of Office. Please try starting it again. A repair attempt was unsuccessful or was cancelled. Microsoft Office will now exit. Contact your support personnel to verify that the windows Installer service is properly registered. The Windows Installer service does not start if you clear the Load system services check box in the System Configuration utility.
To use the Windows Installer service when system services are not loaded, you must start the service manually. If you are prompted for an administrator password or for confirmation, type your password, or click Continue. This site in other languages x.
MS Office not running after Windows 10 update – Microsoft Community.
This post provides a Microsoft Office update guide downloaf offers some possible solutions адрес страницы help you repair Office issues. In general, microsoft office 2016 not working after windows 10 update free download have 4 ways to update Microsoft Office.
Check the detailed instructions below. To check Office versionyou can open any Office application like the Word app. And you will aindows your Office product version under Microsoft office 2016 not working after windows 10 update free download Information.
You may also see a full version and build number and the installation type. Downloaad Click-to-Run installation has a version and build number and a Click-to-Run phrase. If you install Microsoft Office from Microsoft Store, you will see a version and build number and a Microsoft Store phrase.
You can check and install Office updates from any Microsoft Office app. Check how to do it below. You can also click Update Options to disable updates or view history updates.
Still, this Office update method works for Office and newer Office versions. For older versions of Microsoft Office, you may find instructions from the official Microsoft Office update tutorial. You по этому сообщению run a Windows Update to install newer updates including available downloqd Microsoft Office updates on your computer. If any newer Office updates are detected by Windows Update, it can download and install microsoft office 2016 not working after windows 10 update free download updates automatically.
Upadte can also manually download the most recent updatte for your version of Office and Office Tip 3. Reset Microsoft Office to default settings. Tip 4.
Uninstall and reinstall Office. Also learn how to remove office from Control Panel or Settings. If you deleted some files from your PC and emptied the Recycle Bin, then the files are permanently deleted. If you intend to recover the permanently deleted filesyou need to utilize a professional data recovery program.
This data recovery aftfr helps recover data from various data loss situations. Free Download. Click to Tweet. MiniTool offers a professional free PC backup program. MiniTool ShadowMaker helps you back up everything on your Windows computer. Its Backup module lets you aftrr files, folders, partitions, or the whole disk to back up.
You can back up selected data to an external hard drive, USB flash drive, network drive, etc. Therefore, you can also use its File Sync feature to sync the data to another preferred location to make a backup. If you want to back up data in a schedule, you can set a schedule to back up the target files automatically.
If you want to save space on the backup device, microsoft office 2016 not working after windows 10 update free download can choose the incremental backup scheme to only keep the latest backup version.
This post teaches you how to update Microsoft Office and install the latest Office updates on your computer. A free data recovery tool is also provided to help you recover deleted or lost Office files. For 100 computer tips and tools, you may visit MiniTool Software official downlosd. MiniTool Software also provides some other popular tools. You might be interested in the tools below. MiniTool Partition Wizard is a professional free disk partition manager for Windows. You can use this tool offiec easily manage your hard disks by yourself.
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Office won’t open on Windows 10 – Microsoft Community.
Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn’t match my screen. Restore hidden updates Hide updates from your computer and install them later. Updates: frequently asked questions Learn more about the update process. Choose Performance and Maintenance , and then double-click System. In the System Properties dialog box, choose the Automatic Updates tab.
Office Office Office Office More Choose Advanced options. Turn on automatic updates in Windows 8 or 8. Choose System and Security. Choose Windows Update. Turn on automatic updates in Windows 7 Close all open programs.
In the left-hand pane, choose Change Settings. Below this article, click Yes or No in the Was this information helpful? Provide feedback in Office app You can send feedback directly to our Office teams:. For Mac users, in Office for Mac , click the smiley icon in the upper-right corner. We love reading your suggestions on new features and feedback about how you use our products!
To learn more about how to share feedback, see How do I give feedback on Microsoft Office. Related topics. Solutions to known issues. Fixes or workarounds for recent Office issues. Recent installation, activation, updating issues If you are recently running into installation, activation, or updating issues, please refer to our Fixes or workarounds for recent Office installation or activation issues article.
If you’re reinstalling Office on a different computer than the one where you originally installed Office, note the following:. For Office subscriptions: You can install Office on all your devices and sign in to Office on five devices at the same time.
However, you may transfer Office , , or to another computer that belongs to you if you experience a hardware failure or you buy a new computer. For more information, see the Microsoft License Terms for your product, or see this blog post, Office now transferable.
You can also find installation steps here:. If you encountered a problem while installing Office on a PC, try restarting your computer and then attempting to install Office again. If that didn’t help, use this easy fix tool to uninstall Office completely. After your uninstall is complete, try reinstalling Office. Tip: The tool may take a few minutes to download and install.
After completing the installation, the Uninstall Office products window will open. After you restart your computer, the uninstall tool automatically re-opens to complete the final step of the uninstall process. Follow the remaining prompts. Select the steps for the version of Office you want to install or reinstall. Close the uninstall tool. If Office still won’t install, check that your computer meets the system requirements to install Office. If you’re still unable to install Office following the steps in Download and install or reinstall Office try using the offline installer.
The Office offline installer may help bypass potential proxy, firewall, antivirus, or Internet connection issues that might occur during an Office installation. For steps to install an offline version of Office, see Use the Office offline installer and select the correct tab for your version of Office. You can’t install Office or Office on computers running Windows Vista or Windows XP as these operating systems don’t meet the system requirements for Office.
Attempting to install Office on a computer running an unsupported operating system will result in an error. If you’re interested in learning more about the latest version of Windows, see Windows 10 specifications for details.
If your computer can’t install the full desktop version of Office because your computer doesn’t meet the system requirements, you can try using Office Online in your computer’s browser. See the supported browser section on the system requirements page. You can’t install the desktop PC or Mac versions of Office on your Chromebook, but depending on your Chromebook you may be able to install the Office mobile apps. See Install Microsoft Office on a Chromebook. When you install Office or Office , all the applications that came with your particular Office product are installed at the same time.
Tip: If you discover you need an application that didn’t come with your Office product, you have the option to purchase a stand-alone application. For example, you may decide you need Access or Outlook, but those applications weren’t included in your product.
You can only install Office on the system drive where your operating system is installed. You may get an error if you try to install the bit version of Office and you currently have the bit version installed or vice versa.
Therefore, if you previously installed the bit version of Office on your PC, but decide you now want the bit version, or vice versa, you’ll have to uninstall the bit version you don’t want and then reinstall the bit version you do want instead. Use this easy fix to uninstall Office. Follow the steps to open the download according to your browser, and when you’re prompted in the Application Install window, select Install , and then I agree for the Microsoft Services Agreement.
From the Uninstall Office products window, select the version of Office you want to uninstall, and then select Next. If you’re looking for the steps to install the bit version of Office, see the section, Step 1: Sign in to download Office.
If you’re not sure how to decide between bit or bit, see Choose the bit or bit version of Office If you’re a student or teacher, and you don’t see an option to install Office through your institution, you may be eligible for Office Education, which includes Word, Excel, PowerPoint, and OneNote. All you need to get started is a valid school email address. For more information, see Get Office for free.
See Known issues with Office and Windows You see the following error message after selecting the Install button from office. For solutions to this, see Unsupported operating system error when installing Office. The Install button available after signing in at office. To install Office on a mobile device see Set up Office apps and email on a mobile device. You’re trying to install the desktop version of Office on an unsupported operating system such as Windows XP or Vista.
Check the system requirements for Office to see what operating systems are supported. If Office is taking a long time to install you may be on a slow connection. This occurs because newer versions of Office aren’t supported on these versions of Windows.
Check that your computer meets the minimum system requirements to install Office. See System requirements for Office for a list of additional requirements.
If you’re not sure which operating system you have, see Which Windows operating system am I running? If your computer can’t install the full desktop version of Office because it doesn’t meet the system requirements, you can try using Office Online in your computer’s browser. If the Install button is grayed out, your Office subscription might have expired. See Renew Office for home.
For other solutions, see Install button doesn’t install Office. This error can occur if you haven’t updated Office to the latest version or you have a standalone app which is already included in the newer Office suite of apps.
See Error: Stop, you should wait to install Office If you connect to an Exchange mailbox which reached End of Life on April 11, , you might want to stay on Office until you upgrade from Exchange See the following:. Error: Stop, you should wait to install Office Exchange end of support roadmap. Office is no longer available for installation with an Office subscription. You might get an error that has a number and maybe some descriptive text. Although the messages are hard to understand, there are often solutions.
Try these links if you get these errors. Not every error is listed here. If there’s a Learn More link on the error message, select that. If there’s no link, let us know what error you got and where you were in the install process when you received it. Report abuse. Details required :. Cancel Submit. Which office version is it.
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